Desktop
Mobile
Desktop
Mobile
Case Study
•
B2B
The challenge
In this case study, we'll delve into how Shopblocks revolutionised UK Flat Roofing's website, addressing the challenges they faced with PrestaShop. This transformation enabled the company to stay competitive, effectively manage their substantial B2B customer base, and capitalise on emerging opportunities, all while achieving the fastest time to value.
Customisation Limitations
UK Flat Roofing began their ecommerce journey on PrestaShop, yet quickly encountered significant challenges. These issues hindered their ability to efficiently manage updates and restricted their operational efficiency.
Lack of B2B Functionality
Given its substantial B2B customer base, UK Flat Roofing discovered that PrestaShop did not offer the necessary tools and functionalities to effectively provide personalised pricing options and manage bulk orders in a streamlined manner.
Scalability Problems
The platform faced significant challenges in managing the increasing traffic and sales volumes that came with the growth of UK Flat Roofing’s business. This struggle adversely impacted overall performance and diminished the company's ability to deliver a seamless and satisfying customer experience.
Integration Inefficiencies
PrestaShop’s integration with essential back-end systems, such as payment gateways and inventory management, proved to be cumbersome and inefficient. This complexity not only slowed down crucial processes but also restricted overall operational efficiency, hindering UK Flat Roofing's ability to respond swiftly to customer demands and adapt to market changes.
The solution
UK Flat Roofing turned to Shopblocks to resolve these issues and facilitate their growth.
Customisation without Developers
Shopblocks’ intuitive tools empowered UK Flat Roofing to make quick and easy updates to their website without requiring any coding skills. This accessibility enabled the team to maintain full control over their site, ensuring they could respond promptly to changing business needs and enhance the overall user experience.
Advanced B2B Features
Shopblocks equipped UK Flat Roofing with customised pricing structures, bulk ordering capabilities, and sophisticated shipping options. These features streamlined the management of large orders, allowing the company to better serve its B2B clients and enhance overall customer satisfaction.
Scalable for Growth
Shopblocks effectively managed the rising traffic and sales volumes experienced by UK Flat Roofing, ensuring a seamless user experience even amidst the company's growth. This capability allowed the business to maintain high performance and customer satisfaction as it expanded.
Seamless Integration
The platform seamlessly integrated with UK Flat Roofing’s existing systems, enhancing operational efficiency and allowing the company to handle higher sales volumes without encountering bottlenecks. This integration streamlined processes, ultimately supporting the business’s growth objectives.
Mike Storey - Director at UK Flat Roofing
The results / impact
Following their migration to Shopblocks, UK Flat Roofing has seen significant growth and improvements across their online operations.
Since migrating to Shopblocks in 2022, UK Flat Roofing has seen a 400% revenue increase, demonstrating the impact of their decision. They have achieved significant growth through Shopblocks’ flexibility, scalability, and advanced B2B functionality which empowered the company to expand and improve their overall customer experience.
Conclusion
Moving forward, UK Flat Roofing will continue to collaborate closely with Customer Success, relying on expert support to optimise and scale their new platform as the business grows.
As the online landscape evolves and customer expectations shift, UK Flat Roofing understood the necessity of adapting to stay ahead. With Shopblocks' ongoing dedication to customer success, the company is well-positioned to lead the way in ecommerce innovation and continue its growth journey.
Mike Storey - Director at UK Flat Roofing
How Shopblocks transforms digital commerce - without compromise.
B2B2X
•
R K Wholesale
British-owned Tower brand brings an exciting, expanded range of new Tower products to market.
B2B
•
Zeus Group
As Irelands leading bespoke and luxury packaging supplier, JJ O’Toole specialises in offering top-quality packaging and display solutions
B2B
UKFR Roofing & Insulation was established in 2014 as UK Flat Roofing, starting as a small business focused on supplying flat roofing materials.
What's new?
Why Global B2B Brands are Racing to Harness Generative AI—and What it Means for the future
In 2024, generative AI is no longer just a buzzword; it's becoming a business imperative for B2B companies worldwide. Economic volatility, shifting markets
The Business Imperative of B2B Ecommerce: Why your Brand Can’t Afford to Stay Offline
In today’s digital age, B2B ecommerce has moved from a “nice-to-have” feature to a business imperative for global B2B companies. As digital transformation accelerates across industries
Wholesale Ecommerce: How Shopblocks Empowers Your B2B Business
Wholesale ecommerce is a cornerstone of B2B commerce, enabling businesses to sell products in bulk to other companies, often at a discounted rate.
Unlocking the Power of Special Pricing Agreements: Your Guide to Intelligent Deployment
In today's dynamic market, the relationship between manufacturers and distributors is more critical than ever. Economic volatility, shifting markets, and supply chain disruptions demand adaptable and strategic approaches to maintain and grow these relationships.
